At Veena Crystal, we are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy carefully to understand how we handle the shipping process.

Shipping Locations

We ship across India. Orders are typically delivered within 2–3 business days depending on the delivery location.

Order Processing Time

All orders go through standard processing before being dispatched. Processing may take up to 24–48 hours (excluding weekends and holidays).

Shipping Methods

We offer Free Shipping on all orders. You can select available shipping options from the “My Orders” section on our website.

Shipping Partners

We use trusted logistics partners, including:

  • Delhivery

  • Ekart

  • Shadowfax

Shipping usually takes 5–6 business days from the date of dispatch, depending on your location.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS. You can also track your order through the “My Orders” section using the partner tracking service.

Undeliverable Packages

If a package is undeliverable due to incorrect address, customer unavailability, or refusal, we will attempt to contact you. If not resolved within 1 day, the order may be returned to the origin (RTO).

Delivery Delays

Please note that delivery timelines may be affected during holidays, sales, or peak seasons. We will notify you of any significant delays in advance.

Contact Information

For returns, refunds, or any other assistance, please contact us at:
📞 +91 6353730678
📧 care@veenacrystal.com