We understand that sometimes plans change, and you may need to cancel your order. At Veena Crystal, we’ve made the cancellation process easy and hassle-free.

Order Cancellation Window

You can cancel your order anytime before it is shipped. Once the order is dispatched, cancellation is no longer possible.

How to Cancel an Order

To cancel your order, simply go to the “My Orders” section on our website and select the cancel option for the relevant order.

Cancellation Charges

We do not charge any cancellation fees. Order cancellations are completely free of cost.

Non-Cancellable Orders

Orders that have already been shipped cannot be cancelled.

Refund for Cancelled Orders

If you cancel your order before shipment, your refund will be initiated to the original payment method used during checkout.

Partial Cancellation

If you placed an order by mistake or need to cancel only a part of it, you can request partial cancellation through this Cancellation Form

Cancellation Confirmation

Once your cancellation request is successfully processed, you will receive a confirmation email notification with all the relevant details.

Contact for Support

If you need assistance with order cancellation or face any issues, feel free to reach out to us:
📧 Email: care@veenacrystal.com
📞 Phone/WhatsApp: +91 6353730678